Gestión emocional en el ámbito educativo

En el siguiente grado adquiriremos las bases teórico-prácticas y metodológicas de la gestión emocional en el ámbito educativo. Aprende qué competencias y herramientas son necesarias para el correcto desempeño de tu labor.

🎓 Course in Sales, Customer Service and Communication | [current-page:pager]UAO CEU

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Course in Sales, Customer Service and Communication
Course title

Course in Sales, Customer Service and Communication  

Academic field

Economics and Business / Communication

Duration

1 day (4 hours)

Credits

 

Format

Face-to-face

Language

English

Student profile 

Students and workers from the world of sales and communication.

ADMISSION AND ENROLMENT

Application is via email: unidestiu@uao.es

Calendar

5 July

 

Introduction and objectives

1. Introduction

In this course, students will discover a proven step-by-step system that elite salespeople use to identify, engage and close high-probability prospects so you can make more money, waste less time with the wrong people and enjoy selling more. Master real sales skills quickly without being “salesy” on this unique training programme for beginners (even if you’re an introvert!).

2. Objectives
  • Create the optimal mindset for sales success, stop unconsciously making mistakes and form natural habits that lead to more sales.
  • Uncover what your prospective clients actually want to buy to make selling easier and more enjoyable.
  • Discover your deal and most profitable next clients and waste less time pitching to the wrong people.
  • Sell the way your prospects buy to reduce resistance and close more sales.
  • Establish a Rock Solid Sales Process to consistently make sales and always know what to do next.
  • Determine which metrics to focus on for maximum improvement with minimal effort.
  • Understand your prospect's true mind to deliver a razor-sharp sales message and avoid turning them off.
  • Use peak performance secrets to grow your sales skills and income exponentially.  

 
 

Course topics

  • Create the optimal mindset for sales success, stop unconsciously making mistakes and form natural habits that lead to more sales.
  • Uncover what your prospective clients actually want to buy to make selling easier and more enjoyable.
  • Discover your deal and most profitable next clients and waste less time pitching to the wrong people.
  • Sell the way your prospects buy to reduce resistance and close more sales.
  • Establish a Rock Solid Sales Process to consistently make sales and always know what to do next.
  • Determine which metrics to focus on for maximum improvement with minimal effort.
  • Understand your prospect's true mind to deliver a razor-sharp sales message and avoid turning them off.
  • Use peak performance secrets to grow your sales skills and income exponentially.  

 

Faculty

Gwenn Vallégant was born in Brittany on the west coast of France, Gwenn arrived in Spain 22 years ago with the first European Union scholarship. She grew up in an international environment, collaborating with more than 175 countries and their different cultures and languages and she specialises in the fields of international trade, logistics, transport and customer service. Gwenn’s professional career covers two main areas. One of these is logistic operations, where she has collaborated with global leaders in the logistics sector. The other has seen her work in companies of various sectors such as food, orthopaedics and traumatology, industrial and chemical.

 

Fees and funding 

TOTAL COST

€200

GRANTS

  • Current or future UAO CEU students: 20% discount
  • CEU alumni: 10% discount

MORE INFORMATION

Summer University
Bellesguard, 30. 08022 Barcelona
Tel. +34 932 540 900
unidestiu@uao.es